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Frequently Asked Questions
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How do I start playing?
Do I have to be connected to the Internet to play?
How many games does Money Casino have?
Ho do I register to the casino?
How can I deposit money in my casino account?
Does Money Casino charge deposit fees?
Does Money Casino charge withdrawal fees?
I forgot my password, what should I do?
Is online gambling legal?
Does the casino have a license to operate gambling software?
How old must I be to play?
Are my winnings subject to taxes?
What is my PIN and what is it used for?
Why can’t my winnings be refunded to my credit card?
How can I know for sure that the cards are dealt fairly?
Why should I upgrade the software regularly?
What is Free Money?
What is Club Cash?
Who can I turn to with questions or problems?
How do I start playing?
To start playing click the “Play Now” button, in order to open the software.
Money Casino’s quick Flash software does not require downloading or installation
– you can start playing in less than a minute.
Clicking on “Play Now” opens a new window. Note that this window will appear
black and blank for about twenty seconds, but it is important not to close it.
Within twenty seconds you will see a message saying that the software is uploading,
and you will reach the entrance of the casino.
To play for real money, register as a new user and make a deposit in your account.
To play for practice, click on “Practice Mode” or enter the word “practice”
as your user name and password.
Now you will reach the lobby of the casino, where you can select a game out
of the table games, video poker games, and slots menus.
For a more detailed explanation, please visit the page Getting
Started.
Do I have to be connected to the Internet to play?
Yes. The casino software is a Flash software – no download or installation required.
Therefore you can play for real money and access your account from any computer
at any time, as long as you are online, and in website.
How many games does Money Casino have?
Money Casino features 45 casino games:
11 table games – Blackjack, American Roulette, European Roulette, Craps, Caribbean
Poker, Pai Gow Poker, Ride On Poker, 3 Card Poker, Mini-Baccarat, Red Dog, and
Casino War.
12 Video Poker games including Jacks or Better, Deuces Wild, and Joker’s Wild
– all multihand games, up to 10 hands a round.
22 Slot machine games – including progressive jackpot slots, classic slots,
8-line slots, 9-line slots, and bonus rounds slots.
To learn how to play all these games please visit our Games
Instructions
New games are added all the time, so make sure to check for software upgrades!
How do I register to the casino?
To register, open the software and click on “New Users Register Here” in the
casino entrance. Now you will reach the account registration form.
Fill in your details to create a new account. It’s important to enter correct
details in order to deposit money and withdraw your winnings.
To create a new account
click here
How can I deposit money in my casino account?
After you have created your account you can deposit money in it using your credit
card, a check, Neteller, bank transfer, and more.
In order to make a deposit, enter the cashier from the software or the website.
Write your login details (user name and password) to enter your secure account.
Now choose the option “Deposit”, and select a deposit method and amount.
Note that after you made a deposit to your cashier account you need to transfer
it to your casino account. To make the transfer select “My Account” and ckick
on “Transfer”.
For a more detailed explanation please visit our Banking
page.
To make a deposit please enter the Casino
Cashier
Does Money Casino charge deposit fees?
No. There are no deposit fees.
Does Money Casino charge withdrawal fees?
Players are entitled to one free withdrawal once a week. Any additional withdrawal
is charges with $20 fee.
I forgot my password, what should I do?
It’s very important to save your user name and password and save them in a safe
place. If you forgot your login details contact
us as soon as possible, and we will provide you with new login
details.
Is online gambling legal?
Gambling online for real money is legal in most countries. However, some countries
do not allow online gambling. You must abide by the applicable laws in your
jurisdiction or area. In order to play for real money you must first consent
to our Terms and Conditions.
Does the casino have a license to operate gambling
software?
Money-Casino.com is legally licensed to operate by the government of Curacao.
How old must I be to play?
To play for real money you must be a minimum of 18 years of age. In some jurisdictions
you might need to be older. You must abide by the applicable laws in your area.
If you are not of legal age you can practice and participate in all games where
real money is not involved.
Are my winnings subject to taxes?
It is the players’ responsibility to find out what the tax implications are
in their jurisdiction. Every country has unique tax laws and it is up to the
player to pay taxes your winnings as applicable.
What is my PIN and what is it used for?
Your PIN is your Personal Identification Number. It is a security feature used
whenever you want to withdraw money from your account. After you make your first
deposit in the casino you will receive your PIN by email.
Save your PIN at a secure place. Do not inform other people of your PIN – you
would only be required to enter it when you are requesting a withdrawal within
your secure account.
Why can’t my winnings be refunded to my credit card?
Most credit card companies do not allow money to be refunded back to the card
directly. Therefore if you have made your deposit with your credit card, you
will receive your withdrawal as a check.
How can I know for sure that the cards are dealt
fairly?
Money Casino takes extreme measures to ensure all of the games are played out
as randomly and fairly as possible. All of our casino games adhere strictly
to the gaming regulations of Nevada.
Card are dealt randomly and fairly using Kryption ™ random number generation
technology – to get our random numbers we measure the decay of a radioactive
element and then render those numbers through a software algorithm. This produces
numbers that are as close to true random numbers as possible.
Why should I upgrade the software regularly?
The casino software is upgraded often, and our system allows you to update your
version dynamically. When you connect to our servers through the software we
check your version to make sure you have the latest one. If you are using an
older version we update your software to the newest version to maximize your
playing experience.
What is Free Money?
Free Money is the credits you receive whenever you get a bonus. Free Money is
used to protect your Real Money in case of losing, so you play for a longer
period of time. Whenever your bet lost a partial of the loss is covered by Free
Money instead of Real Money, in order to protect your account balance.
Every time you play, you're playing on Real Money. When you win, you get Real
Money. Free Money goes into action only in case of losing bets, to protect you
and make sure you'll lose less.
Free Money cannot be withdrawn from your account. For more details please visit
our Free
Money page, Promotions page
or Contact
Us. Please note that bonus and Free Money rules may change from
time to time.
* Free Money can not be used in Blackjack, Craps and Roulette.
What is Club Cash?
Club Cash is a reward program for loyal players – the more you play for real
money the more Club Cash points you accumulate. Club Cash points can be redeemed
for cash and bonuses. To learn more or redeem your points please visit our Club
Cash page.
Who can I turn to with questions or problems?
In case of further questions or difficulties please do not hesitate to Contact
Us we would like to hear from you!
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© Copyright 2006
- Money Casino. Licensed by the government of Curacao, Netherlands
Antilles. Information in this Website may be changed without
notice. Visitors are advised to review Official Terms
and Conditions of Use, Privacy
Policy , and Anti-Spam Policy
last updated on January 2006. |
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